Privacy Policy

Effective Date: July 3, 2025

This Privacy Policy explains how AI Voice Cleaner (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal data when you visit or use our website https://aivoicecleaner.io (the “Service”).
By accessing or using our Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide

  • Uploaded Files: Audio or video files you upload for AI processing.

  • Contact Information: Email address or other contact details if you contact us for support or inquiries.

  • Payment Information: When purchasing premium features, payment is processed securely by third-party payment processors (we do not store your card details).

b. Automatically Collected Information

When you use the Service, we may automatically collect:

  • Device information (browser type, operating system, IP address)

  • Usage data (pages visited, time spent, interactions)

  • Cookies or similar technologies to improve functionality and analytics

We use this data to operate, maintain, and improve our Service performance and user experience.

2. How We Use Your Information

We use collected information to:

  1. Provide and operate the AI Voice Cleaner Service

  2. Process your uploaded files using AI noise reduction models

  3. Communicate with you regarding support requests, updates, or promotions (if consented)

  4. Improve our Service and develop new features

  5. Prevent fraud, abuse, or violations of our Terms of Service

  6. Comply with applicable laws and regulations

Uploaded files are used only for providing the requested processing and are automatically deleted after a short retention period, unless otherwise required for debugging or improvement purposes (in which case, files are anonymized).

3. Data Retention

  • Uploaded audio or video files are typically deleted automatically within a short period after processing (usually within 24 hours).

  • User analytics and technical logs may be stored longer for system monitoring and performance improvement.

  • If you contact us, we may retain your messages or email correspondence for record-keeping.

  • You may request deletion of your data at any time (see Section 8).

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences

  • Analyze site usage and performance

  • Improve functionality and personalization

You may disable cookies in your browser settings, but some Service features may not function properly.

5. Data Sharing and Disclosure

We do not sell or rent your personal data.
We may share limited information in the following cases:

  1. Service Providers: With trusted vendors that help operate our Service (e.g., hosting, analytics, payment gateways).

  2. Legal Requirements: If required by law, regulation, or legal process.

  3. Business Transfers: In case of a merger, acquisition, or sale of assets, data may be transferred under confidentiality obligations.

All third-party service providers are required to handle personal data securely and only for the purposes specified.

6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration.
However, no method of transmission or storage is 100% secure. You acknowledge that you use the Service at your own risk.

7. International Data Transfers

Your data may be transferred to and processed in countries outside Singapore, including where our servers or third-party providers are located.
We ensure such transfers comply with applicable data protection laws and that your information remains protected.

8. Your Rights Under PDPA

Under the Singapore Personal Data Protection Act (PDPA), you have the right to:

  • Access and correct your personal data

  • Withdraw consent for data collection or usage

  • Request deletion of your data, subject to legal obligations

To exercise your rights, contact us at [email protected].
We may require reasonable verification of your identity before processing your request.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.
Please review their privacy policies before providing any personal information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
Your continued use of the Service after any updates means you accept the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: [email protected]